Delivery
The time for delivery shall not be of the essence of the contract. Speed Culture shall not be liable for any loss or damage whether arising directly or indirectly from delay in delivery.Delivery of the Goods shall take place:-
- when they are loaded off the vehicle or other transport at the address specified by the buyer.
- where the buyer undertakes to collect the goods, when the are loaded on the buyers vehicle or transport.
Shipping and Handling
All our packages are delivered by insured carrier. It is the customer’s responsibility to check all deliveries for damage prior to accepting them. Some products may be damaged during transit. Inspect all packages immediately in the presence of the delivery person. Do not sign the delivery receipt until all packages have been inspected. In the event that damage has occurred, note the specific damage on the delivery note and have the delivery person sign it as verification. Retain all boxes and other packaging material as package may be subject to inspection by the carrier. Contact Speed Culture within 48 hours to file a claim request. Failure to comply with this policy may result in a denial for damage claim. The buyer shall be deemed to have examined the Goods at the time of delivery. Unless notice of any loss or damage in transit is given by the Buyer and received by Speed Culture with 2 days after delivery the Seller shall be relieved and discharged from all liability in respect thereof. The Sellers liability in the case of loss or damage in transit shall be limited to repairing or replacing the damaged Goods or, as the case may be, the lost Goods and the Seller shall not be under any other liability whatsoever, including indirect or consequential loss and loss of profit.Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htmProducts that prove to be unsuitable may be returned for a refund, exchange or credit note subject to all the following conditions:
- All requests for return of goods must be made within 8 days after receiving order and return must be approved prior to shipping.
- We receive the goods within 14 days of dispatch.
- All goods must be returned in unused and unaltered condition with original packaging (or better)
- Goods are received with a copy of your original invoice, reason for return and return reference number (telephone for details).
- Goods are returned by insured carrier with the carriage paid, otherwise Speed Culture reserve the right to charge for recovery of the items.
Refunds will not be issued on returns that are damaged during shipping back to Speed Culture until a claim has been settled with the carrier. Failure to comply with this return policy will result in a refusal of the shipment.
